Support of Digital Services: Solutions for Frontline Hromadas
Digital services must remain accessible – especially where war, power outages and damaged infrastructure make everyday access more difficult.
Ukraine’s international partners, through the Partnership Fund for a Resilient Ukraine (PFRU), support efforts to strengthen digital governance and resilience in Ukraine.
As part of this work, PFRU handed over a minivan and IT equipment to the Ministry of Digital Transformation of Ukraine to support the work of Mobile Stabilisation Teams. These teams will travel to hromadas to assess critical digital and telecommunications infrastructure, including internet connectivity sites, Invincibility Points and administrative service centres. Their work will help identify real operational gaps, respond more quickly to disruptions and support more stable access to digital services for residents.
Oleksandr Bornyakov, Acting Minister of Digital Transformation, said:
You can analyze dashboards in Kyiv all you want, but the real state of infrastructure after attacks is only visible on the ground. We understand the reality: it’s impossible to cover the entire country instantly. That’s why we take a targeted approach. This minivan gives our teams the mobility to travel to the toughest frontline hromadas, see critical connectivity gaps with their own eyes, and make fast management decisions to fix them. We thank PFRU for a practical tool for fieldwork.
Duncan Hiscock, Deputy Team Lead – Learning, Adaptation & Policy, PFRU:
This support is part of PFRU’s wider cooperation with the Ministry of Digital Transformation to strengthen digital governance and resilience in Ukraine. Through the Mobile Stabilisation Teams, we are helping bring national-level decisions closer to the realities of hromadas. By collecting data directly from hromadas, these teams will help local authorities move beyond the broader picture and identify specific vulnerabilities on the ground – where disruptions occur, what resources are missing and what decisions are needed to keep digital services accessible to people.
Through this support, PFRU and the Ministry of Digital Transformation are helping keep digital services stable and accessible in border and frontline hromadas affected by war.