Color scheme:
Font size:
питання/відповіді

F.A.Q.

What if an air raid alarm sounds during my visit?

In the event of an air raid alert, we ask that you listen to the museum staff and immediately proceed to the nearest shelter (Ukrainian Heroes Square metro station). The museum will be closed during this time; after the all-clear, visitors will be welcomed back to the museum halls (during opening hours). Thank you for your understanding and compliance with safety regulations.

Why there is no permanent exhibition on display?

The permanent exhibition is currently closed due to martial law. However, the museum remains open to visitors and offers temporary exhibitions, special projects and workshops.

Why did the Khanenko Museum start exhibiting contemporary art and photography?

Having rethought its role during the war, the Museum set itself the goal of becoming a centre of solidarity, a space for support and stability in society. This marked the beginning of active work with contemporary artists and projects. You can read more about the changes in the museum during the war on the page The Museum during the War.

Is there a guarantee that the works currently abroad will return after the war?

Yes, all works currently located abroad will be returned after the war ends. They have been temporarily removed for security reasons only and are under reliable protection in partner museums.

How much is the admission ticket?

Admission fee:
Adults – 150 UAH
Concessions (students, schoolchildren, pensioners, with ID) – 75 UAH
Kyiv City Card – 128 UAH
For more information about the cost of visiting various events and programmes, as well as information about concessions, please visit the ‘Visit the Museum’ page.

Is the Kyiv Card valid at the museum?

Yes, the Kyiv Card is valid. The ticket price with the card is 128 UAH.

Are there any discounted tickets or free admission days for visiting?

Yes, admission is free on the first Wednesday of every month. Information about discounted tickets can be found in the ‘Visit the Museum’ section.

How can I purchase tickets?

Admission fee:
Adults – 150 UAH
Concessions (students, schoolchildren, pensioners, with ID) – 75 UAH
Kyiv City Card – 128 UAH
For more information about the cost of visiting various events and programmes, as well as information about concessions, please visit the ‘Visit the Museum’ page.

Is there a cloakroom or luggage storage?

Yes, the museum has a cloakroom where you can leave your outer clothing and personal belongings.

What guided tours are available? How do I book a tour?

Detailed information about excursions, schedules and booking options can be obtained by calling +38 (099) 667-49-06 (from 10.30 to 17.30) or on the Events and Programmes page.

How long does the tour last?

The tour takes about one hour.

Can I book a master class?

Yes, you can. Call this number: +38 (099) 667-49-06 (from 10:30 a.m. to 5:30 p.m.)

Can I visit the museum courtyard?

The museum courtyard is open only during the warm season. May-September: Saturday-Sunday, from 12:00 to 17:00. Admission fee: 50 UAH, reduced admission fee: 25 UAH.

Can I take photos in the museum?

Photography for personal use is permitted without flash and without the use of selfie sticks or tripods. Please take photos carefully, without touching the exhibits or disturbing other visitors.
Commercial or professional photography is only permitted with the consent of the museum administration. For further information, please see Contacts.

Can I bring drinks or food inside?

No, bringing in food or drinks is not permitted, as this may damage the exhibits and cause inconvenience to other visitors.

What does the museum offer for children? 

The Khanenko Museum offers a variety of events and programmes for children, ranging from guided tours to master classes. These include the ‘Reading Courtyard,’ ‘Reading Portico,’ ‘Holidays at the Museum’ subscription, and others. For more details, visit the Events and Programmes page or call +38 (099) 667-49-06 (from 10:30 a.m. to 5:30 p.m.).

What services are available for people with disabilities?

The Khanenko Museum is open to partnerships with organisations that support various communities, including people with disabilities, veterans, and people with post-traumatic experiences. We already organise events for visitors with hearing impairments, hold inclusive workshops, and support initiatives that make the museum even more accessible. For more information, see the Accessibility section or call +38 (099) 667-49-06 (from 10:30 a.m. to 5:30 p.m.).

Is there a café in the museum?

No, there is no café in the museum

Can I rent space for events or filming?

The Khanenko Museum is open to cooperation. To rent space or film, please contact us at +38 (099) 667-49-06 (from 10:30 a.m. to 5:30 p.m.), [email protected]. For more details, please visit the Cooperation page.